Business Analyst – Digital Transformation Projects

Full-time | Hybrid | London | Up to £85,000 + Excellent Benefits | Hydras IT Limited

Date posted: 3 days ago
Date closing: 8 June, 2025

Key Responsibilities:

Client Engagement:

• Analyse client business models, strategies, and capabilities to fully understand their challenges and aspirations.
• Conduct stakeholder analysis and manage communication and engagement throughout the change lifecycle.
• Facilitate workshops to capture detailed business, functional, and non-functional requirements using established techniques.
• Manage business analysis activities independently, building trust and insight through empathetic collaboration with stakeholders.
• Explore solution options, develop recommendations and roadmaps, and prepare business cases to support project objectives.
• Ensure proposed solutions align with business infrastructure, security, data architectures, and regulatory/commercial constraints.
• Focus on enhancing customer value by assessing and improving impacted customer journeys.
• Identify and highlight opportunities for innovation, efficiency improvements, and enhanced employee experiences.
• Gather, structure, and prioritize requirements, creating user story maps and managing product backlogs.
• Model and optimize business processes with attention to automation and efficiency gains.
• Provide clear, detailed requirements and acceptance criteria to development and QA teams, supporting effective testing and delivery.
• Develop supporting documentation such as logical data models, data mapping, UI/UX diagrams, state transition diagrams, and non-functional requirement specifications.
• Assess change impacts on business units, customers, and concurrent initiatives.
• Prepare business readiness materials including process documentation, training guides, communications plans, service designs, and operational procedures.
• Support user acceptance testing, run pilot/model office sessions, and assist during hypercare periods.
• Adhere to project governance, reporting, and client expectations management.
• Work confidently with data flows and integration points across systems.

Internal Collaboration:

• Collaborate across multidisciplinary teams including Operations, Sales, and Client Success.
• Identify and support new business development opportunities with clients.
• Maintain compliance with internal delivery governance regarding knowledge sharing, issue escalation, and client relationship management.
• Share expertise and mentor colleagues to strengthen the practice.
• Actively contribute to team morale and performance.

Qualifications

• BCS International Diploma in Business Analysis or equivalent.
• Bachelor’s degree in Computer Science, Information Systems, or a related field; or comparable professional experience.
• Previous experience in digital transformation projects, particularly those involving regulatory compliance and data management, is highly desirable.

This position offers an opportunity to apply your analytical skills and business insight in a challenging environment that values innovation, collaboration, and client success. If you are passionate about driving transformation and delivering value, we encourage you to apply.